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Concierge
Coming soon · part of the Maxillo platform vision

Never miss another call again

A voice agent that answers every call in a natural voice — booking appointments, handling reschedules and flagging emergencies to your team, around the clock.

Live call · Concierge01:12

07700 •••482

New patient · booking an appointment

Hi, I'd like to book a check-up — I haven't been to you before.
Of course — I can register you now and find you a time. Could I take your name, date of birth and mobile number?
It's Amara Okafor…
You're booked for Monday at 10:30 with Dr Allen. I've just texted you a short form to complete before your visit

New patient booked

Mon 10:30 · Dr Allen

Welcome sent

Registration + history form, by SMS

How it works

Set up in a day. Working from minute one.

No rip-and-replace. Maxillo layers onto how your practice already runs.

1

Forward your number

Point your existing practice line to Maxillo — for overflow, out-of-hours, or every call. Nothing to install.

2

It books into your diary

The agent reads your live availability and writes confirmed appointments straight back into your schedule.

3

You see everything

Every call is transcribed and logged, with the outcome and a clear trail of what was actioned.

Capabilities

Everything this workflow needs

24/7, zero hold music

Lunchtimes, evenings, weekends and bank holidays — every caller is answered immediately, never queued.

Real-time booking

Books, reschedules and cancels directly in your diary, respecting clinician availability and appointment rules.

Emergencies to your team

Recognises pain and urgent cases and escalates them to your team straight away, with the details already captured.

Nothing slips through

Anything it can't complete on the call is captured for your team with the details already taken — never a sticky note.

SMS follow-through

Texts new patients their registration and medical history form before the visit, and confirms appointments.

Knows your practice

Answers from your own services, clinicians and diary, so callers hear how your practice actually runs.

24/7

answers whenever your team can't

Live diary

books into your real schedule, not a queue

Triage

pain and emergencies flagged to your team first

One platform

Explore the rest of Maxillo

The future of dentistry, today

Run your whole practice on Maxillo.

See the intelligent operating system in action. Book a 20-minute demo and we'll map it to your practice.

UK-built · UK GDPR · No long-term contract