ConciergeNever miss a call again ScribeThe write-up, started for you CourierReferrals out the door in seconds WelcomeA waiting room without the wait LedgerInvoices, payments and what's owed AuraYour aesthetics clinic, on the record

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ConciergeNever miss a call again ScribeThe write-up, started for you CourierReferrals out the door in seconds WelcomeA waiting room without the wait LedgerInvoices, payments and what's owed AuraYour aesthetics clinic, on the record

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Concierge

What the phone receptionist does, and how to set it up.

Where Concierge Availability Comes FromThe settings that decide which appointment times Concierge can offer, and how to fix an empty or unexpected offer.2 min read · for manager, owner, receptionist

How Concierge Books AppointmentsWhat Concierge needs before it can book, reschedule or cancel by phone, and how a booking call runs.3 min read · for receptionist, manager, owner

Concierge Handoffs and the Reception QueueWhen Concierge passes a call to a person, how callbacks are logged, and how reception works the queue.2 min read · for receptionist, manager, owner

Concierge and New PatientsHow Concierge registers a new caller, books their first appointment and sends them the Welcome form.3 min read · for receptionist, manager, owner

Concierge Phone NumbersHow a practice gets its Concierge number, what callers hear when they ring it, and how the same number handles text replies.3 min read · for owner, manager

How Concierge Quotes PricesConcierge quotes only from your treatment list, exactly as configured. Here is how to control what it may discuss and quote.2 min read · for manager, owner, receptionist

What Concierge DoesHow Maxillo's phone receptionist answers calls, what it will and will not do, and where staff see the results.3 min read · for all

Getting started Reception Clinical Aura Owners and managers Troubleshooting