ConciergeNever miss a call again ScribeThe write-up, started for you CourierReferrals out the door in seconds WelcomeA waiting room without the wait LedgerInvoices, payments and what's owed AuraYour aesthetics clinic, on the record

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ConciergeNever miss a call again ScribeThe write-up, started for you CourierReferrals out the door in seconds WelcomeA waiting room without the wait LedgerInvoices, payments and what's owed AuraYour aesthetics clinic, on the record

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Owners and managers

The Practice workspace, staff and access, pricing, performance, payments and communications.

CommunicationsSwitch patient messaging on, choose how Welcome invites are delivered, write your own message templates and brand your emails.3 min read · for owner, manager

Concierge ConfigurationSwitch on the Concierge phone assistant and set its hours, what it may book and quote, and where callers are handed to a person.3 min read · for owner, manager

Management WorkspaceA tour of the Practice workspace: the Overview page, its figures, the Getting started card and the side menu.2 min read · for owner, manager

Payments and LedgerRaise and issue invoices, record payments, handle credit notes and refunds, and use the Ledger to chase and export.3 min read · for owner, manager, receptionist

PerformanceRead practice-wide revenue and activity: what was charged, collected and is still outstanding, by month, quarter or year.2 min read · for owner, manager

Staff and AccessManage who is in your practice, change roles, handle pending invitations and understand what is recorded.2 min read · for owner, manager

Treatments and PricingMaintain your price list: import treatments from a file, review and approve them, archive old ones and control what Concierge may quote.2 min read · for owner, manager

Getting started Reception Clinical Aura Concierge Troubleshooting